Privacy Policy


Personal Information Protection Policy of SOL JAPAN Co.

Date enacted: April 5, 2021

We recognize that it is our social responsibility to properly manage and protect the names, addresses, and other personally identifiable information (hereinafter referred to as “personal information”) of individuals who have provided us with such information, and we handle personal information in accordance with the personal information protection policy set forth below.

1.Compliance with laws and regulations and management of personal information

In addition to complying with the Act on the Protection of Personal Information and other laws and regulations concerning the protection of personal information, we will strive to properly and appropriately manage the personal information we collect in order to prevent unauthorized access or leakage.

2.Purpose of use of personal information

The Company will use personal information only within the scope of the following purposes of use, or within the scope recognized as being related to the purposes of use, unless otherwise specified, notified, or announced.

1.Conclusion and performance of contracts related to our business, and other transaction management.

2.To communicate with you in relation to our business, and to send you notices and greetings based on social customs.

3.Provision of information related to the Company’s business.

4.Surveys, analysis, research, and audits related to our business.

5. Other purposes for which customers have given consent to the company.

3.Prohibition of disclosure and provision of personal information to third parties

The Company shall appropriately manage personal information received from customers and shall not disclose personal information to any third party except in the following cases

– When there is consent from the customer

– When the information is disclosed to a company to which the Company outsources its business in order to provide the service requested by the customer

– When it is necessary to disclose the information based on laws and regulations

4.Notification of the purpose of use

If you wish to be notified of the purpose of use of your own personal information in relation to the personal data held by the Company, the Company will respond to your request after confirming that the person making the request is the person in question (or his/her representative).

 We may not be able to notify you of all or part of the purpose of use in cases where it is necessary to cooperate with a national agency or local government in the performance of its duties under laws and regulations, where there is a risk of interfering with the performance of such duties, where it is recognized to be obvious in light of the circumstances of acquisition, or where required by law.

5.Disclosure of Personal Information to the Individual

If you wish to request disclosure of your own personal information in relation to the personal data held by the Company, the Company will respond to your request after confirming that the person making the request is the person in question (or his/her representative). However, we may not be able to disclose all or part of the information if there is a risk of harm to the life, body, property, or other rights or interests of the person or a third party, if there is a risk of significant hindrance to the proper execution of our business, or if there is a risk of violation of laws and regulations.

6.Correction, addition, and deletion of personal information

If you wish to have your personal information corrected, added, or deleted (hereinafter collectively referred to as “correction, etc.”), we will respond to your request after confirming that you (or your representative) are the person who made the request. However, we may not be able to respond to the request if the content of the retained personal data is true, if special procedures are required by law, or if the correction, etc. is not necessary in light of the purpose of use.

7.Suspension of use and deletion of personal information

If you wish to stop using or delete your own personal information (hereinafter collectively referred to as “stop using, etc.”), we will respond to your request after confirming that you are the person (or your representative) who made the request. However, we may not be able to respond to your request if the information is handled within the scope necessary to achieve the purpose of use specified in advance, if the information is collected in an appropriate manner, or if the information is held in accordance with relevant laws and regulations.

Please note that if we stop using or delete part or all of the information, we may not be able to provide services or conduct transactions in accordance with your request.

8. Handling of personal information on our website

We collect several types of information from and about users of our Website, including information:

– By which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline; or – About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

– Directly from you when you provide it to us.- Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies.

(1) Use of Cookies

Some parts of the Company’s website use cookies. The use of cookies allows us to understand the browsing history of our customers and to make the use of our website more useful. Although cookies may identify the browser used by the customer, they do not identify the customer’s personal information and are only used to understand the browsing status of our website.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

(2) Use of Google Analytics

Our website uses Google Analytics, a service provided by Google Inc. to help us understand how our website is used. Google Analytics is a service that uses cookies to collect information about website usage trends without identifying users. For more information on the terms of use and privacy policy of Google Analytics, please visit the Google Inc. website. The Company shall not be liable for any damage or disadvantage caused by the use of Google Analytics services.

(4) Acquisition of access history

The Company’s website records customer information in the form of access logs. This includes information such as the IP address of the user, the type of browser used, and the number of accesses, but does not include information that can identify individuals. The access log will be used for statistical analysis of the use of our website, but will not be used for any other purpose.

(5) Security

The Company’s website uses SSL (Secure Sockets Layer protocol) and TLS (Transport Layer Security) to encrypt communications in order to protect customers’ personal information.

(6) Links to external sites

This Privacy Policy applies to personal information obtained through the Company’s website, but the Company assumes no responsibility for other websites that are linked to the Company’s website.


The Company may revise the contents of this Personal Information Protection Policy at any time in response to amendments to laws and regulations or as otherwise necessary.

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and for periodically visiting our Website and this privacy policy to check for any changes.

If you have any questions regarding our handling of personal information, please contact us via following Contact Icon.